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Resene PaintWise service acceptance criteria

All returns must be given to a staff member. Please ensure lids can be easily removed for checking. For health and safety reasons, if the lid cannot be removed easily and safely we cannot accept that item. Please do not leave any returns until they have been checked and accepted. Resene PaintWise reserves the right to refuse any returns.

We DO accept:

* Original labelled/printed packaging is still accepted if rusty provided it is in the original packaging, the product description and handling information are still easily legible and the contents match the packaging.

We DO NOT accept:

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Colours shown on this website are a representation only. Please refer to the actual paint or product sample. Resene colour charts, testpots and samples are available for ordering online.   See measurements/conversions for more details on how electronic colour values are achieved.